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Scheduling & Logistics Manager

Fort Lauderdale, Florida | Full-Time | Operations

$75,000 Base + Up to 15% Annual Bonus

Are you a hands-on operations leader who spots a scheduling problem before it hits the field? Our healthcare partner is looking for an experienced Scheduling & Logistics Manager to lead their patient scheduling department and drive scheduling efficiency across multiple geographic markets.

Reporting to Clinical & Field Operations Leadership, you'll manage the scheduling team, own schedule auditing and quality assurance, and turn scheduling data into clear recommendations that help leadership put the right resources in the right markets. This is primarily a leadership role, with occasional hands-on scheduling support when the team needs it.

Why You'll Love This Opportunity

• $75,000 annual base salary plus up to a 15% annual bonus
• Full-time leadership role with direct reports and real ownership of departmental performance
• Direct visibility with clinical and field operations leadership through weekly reporting
• A chance to shape SOPs, workflows and tools across a multi-market operation
• Support new market launches and operational expansion

What You'll Do

You'll lead the scheduling department day to day and make sure every schedule is accurate, complete and operationally executable.

• Lead the scheduling team: train, coach, evaluate and hold staff accountable; set productivity standards; manage assignments, workload and coverage; handle escalations
• Audit schedules daily: verify studies align with confirmed technician coverage, equipment availability and service areas; run forward-looking audits 3–7 days out to catch conflicts, overlaps and coverage gaps
• Drive quality assurance: track scheduling errors and audit findings, identify trends, implement corrective actions and coach staff
• Optimize capacity: analyze order volume and demand by market, identify constraints or underutilization, and recommend equipment transfers between markets
• Improve workflows: develop and maintain scheduling SOPs, reduce turnaround times and support new scheduling tools and processes
• Keep patients moving: ensure timely outreach once orders are scheduling-ready, monitor pending queues, and oversee confirmations, cancellations and reschedules
• Report to leadership: deliver comprehensive weekly reports on KPIs including productivity, volume against goals, order-to-schedule conversion, turnaround times, backlogs by market, cancellations, capacity and equipment constraints, and audit findings
• Collaborate across departments: serve as the primary point of contact for scheduling matters with clinical operations, field operations, intake and authorizations

Note: this role does not directly manage field technicians, technician staffing, equipment inventory or physical equipment transfers. You'll analyze demand, identify constraints and recommend solutions to the teams who own those areas.

What We're Looking For

• 3–5 years of experience in scheduling, logistics, operations or a related field (required)
• 2+ years directly managing employees or operational teams (required)
• Experience monitoring departmental KPIs and preparing operational reports (required)
• Strong analytical skills with the ability to interpret data and identify trends (required)
• Proficiency in Microsoft Office, particularly Excel (required)
• Experience with scheduling platforms or operational management systems (required)
• Strong leadership, organization, problem-solving, communication and attention to detail (required)
• Healthcare operations, patient scheduling or medical services experience (preferred)
• Experience coordinating field-based personnel or mobile service teams (preferred)
• Experience analyzing geographic scheduling capacity and resource utilization (preferred)
• Knowledge of practice management systems or EMRs (preferred)
• Experience developing SOPs and implementing process improvements (preferred)
• Familiarity with BI tools and dashboards, including Power BI (preferred)

Ready for Your Next Opportunity?

If you're a proactive, solutions-oriented leader who takes ownership of results and loves turning data into better operations, we'd love to hear from you. Apply today through Neuro Pathway and take the next step in your operations leadership career.